Updated 01/20/2016)
At CCI Solutions, we want you– our website visitors and customers, to know what we are doing with your information. This Privacy Policy applies to the websites and services that are owned and operated by CCI Solutions LLC. It does not apply to websites and services that are owned or operated by other companies, including third-party websites that can be accessed through the website of CCI Solutions.
Information We Collect
CCI Solutions collects personal information that falls into two categories:
We collect information you provide to us when you use our services, request information or submit product ratings and reviews. For example, you may provide us with information when you make a purchase. The information you give us could include your first and last name, username, password, email address, billing address, shipping address, phone number and financial account information, such as a credit card number.
We also collect information automatically when you use our services. For example, when you request a page from our website, our network servers may automatically collect the domain name of your internet service provider, the Internet Protocol (IP) address that is assigned to your computer during your internet session, your device type, your operating system, your browser version and type (for example, whether you used Internet Explorer, Firefox, Safari, Chrome or another browser), your device identifier (or UDID), your screen resolution, the web pages you request, the date and time of those requests, the amount of time you spend on each page of our website, the items on which you click or scroll over, the website that referred you to our website, and information about your physical location or the location of your internet service provider (ISP). The information we collect may also include your transaction history, such as information about the products you purchase.
To collect this information automatically, we may use cookies. For more information about cookies, please see the section titled "Your Choices" below.
How We Use the Information
We may use the information we collect in the following ways:
- To respond to your requests for information or services;
- To process and keep you informed about your purchases;
- To notify you of products or services or for other promotional purposes;
- To post your product ratings and reviews on our website;
- To diagnose problems with our server and perform other administrative duties; and
- For other business purposes.
How We Share the Information
We may share your information in the following situations:
- We may share your information if you have given us consent to share the information or requested that we share the information.
- We may share your information with service providers that provide us with support services, such as credit card processing and delivery services.
- We may share your product ratings or reviews with other customers or website visitors.
- We may share or transfer your information in connection with a merger or transfer of business assets to another business entity.
- We may share your information to cooperate with law enforcement, to comply with a court order, or to investigate a violation of the law or the terms of our website.
- We may share your information if we believe disclosure is necessary to protect the rights, property or safety of CCI Solutions or its employees, customers or website visitors.
We may also share general, aggregated information with third parties that includes information about you but does not identify you and cannot be linked to you.
How We May Allow Others to Collect Your Information
We may allow third parties to collect information about you through our website. With our permission, these third parties collect information using technologies like cookies. Cookies are described in the section titled "Your Choices" below.
The information collected by third parties may include the type of device, your operating system, your browser, your internet service provider, your domain name, your internet protocol (IP) address, the date and time that you accessed our service, the website that referred you to our website, the web pages you requested, the date and time of those requests, and the subject of the ads you click or scroll over.
We may allow third parties to collect this information for the following purposes:
- To display ads about products and services that may be of interest to you;
- To collect information about customers? and users? interactions with our website; and
- To link your activity on our website to your social networks, such as Facebook, Twitter, Google+, and YouTube.
Your Choices
You have choices about how we use your information.
You can opt out of receiving promotional communications, change your information or cancel your account by contacting us using the contact information in the "Questions" section at the bottom of this webpage or by modifying your account preferences.
You also have choices about the information we collect automatically regarding your internet service provider and IP address. As noted above, we use cookies to collect this information. Cookies are small data files that are sent from a website?s server and are stored on your device?s hard drive.
Most web browsers automatically accept cookies, but you can change your browser settings to accept a cookie or reject cookies altogether. For information about changing settings for cookies, please visit: www.allaboutcookies.org.
Please note that some cookies are necessary to allow you to access and use our website. If you choose to remove or reject certain cookies, our website will not work properly.
"Do Not Track"
Some web browsers have a "Do Not Track" mechanism that allows a user to send a signal to companies that track online activities. The signal indicates that the user does not want his or her online activities to be tracked. CCI Solutions does not monitor or respond to "Do Not Track" signals.
How We Safeguard Information
At CCI Solutions, we use security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. Some of our safeguards include firewalls, physical access controls, and administrative informational controls.
While we have employed security technologies and procedures to assist in safeguarding your information, no system or transmission of information over the internet or any other public network can be guaranteed to be 100% secure.
Children's Information
We do not intend for our website or services to be used by anyone under the age of 13.
Effective Date and Revisions
This Privacy Policy is effective as of the date noted at the top of this webpage. From time to time, we may revise this Privacy Policy. If we make changes, we will post the updated Privacy Policy here and change the date at the top of this webpage.
Questions
If you have any questions about our Privacy Policy, please contact us at:
CCI SolutionsP.O. Box 481Olympia, WA 98507Toll Free (Outside WA): (800) 426-8664Local (WA): (360) 943-5378E-Mail: info@ccisolutions.comFax Numbers:Toll Free FAX: (800) 399-8273Local FAX: (360) 754-1566
CCI Solutions Terms of Use
Last Revised: 01/20/2016
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS OF USE BELOW. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
We welcome you to our website. These Terms of Use apply to your access to, and use of, all or part of the website and its related services, products, and software (collectively, the "Site"). References to "CCI Solutions," "our," "we," or "us" may refer to CCI Solutions LLC and its affiliates, subsidiaries, partners and designees.
We reserve the right at all times to discontinue or modify any part of these Terms of Use as we deem necessary or desirable. If we make material changes to these Terms of Use, we will notify you by posting the revised Terms of Use on the Site. Any changes to these Terms of Use will be effective immediately upon posting the revised Terms of Use on the Site, and you waive any right you may have to receive specific notice of such changes or modifications. We suggest that you revisit our Terms of Use from time to time to ensure that you stay informed of any such changes. Your use of the Site after we update these Terms of Use will constitute acceptance of the modified Terms of Use. If you do not agree to the amended terms, you must stop using the Site.
User Responsibilities and Prohibited Conduct
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. We have no responsibility for any activities that occur under your account and password. You may use the Site only for its lawful intended purpose. You may not tamper with the Site, misrepresent the identity of a user, conduct fraudulent activities on the Site, or act against the business interests or reputation of CCI Solutions, or our partners, customers or services, or encourage, solicit or assist others to do so.
You may not interfere with Site operations or violate or attempt to violate the security of the Site, including by, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) using the Site for unintended purposes or trying to change the behavior of the Site; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing"; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or (f) forging communications on behalf of the Site (impersonating the Site) or to the Site (impersonating as a legitimate user).
You may not send unsolicited or unauthorized email on behalf of CCI Solutions, including promotions and/or advertising of products or services. You may not use any device, software, or data to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site. You may not use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Site other than the search engine and search agents we provide and generally publicly available browsers. You may not encourage, solicit or assist others to take any of the prohibited actions listed in this paragraph.
We may prosecute you to the full extent of the law for any violation of these Terms of Use.
Termination of Use
We may, without notice and in our sole discretion, terminate your account or your use of the Site and block or prevent your future access to and use of the Site. We may change, suspend or discontinue all or any aspects of the Site at any time without prior notice.
Errors on Our Site
We try to be as accurate as possible. However, we do not warrant that product descriptions or other Site content is accurate, complete, reliable, current, or error-free. Despite our best efforts, an item on our website may not be available, the offer may have been misstated, or an item may be mispriced. We may cancel your order or we may contact you for instructions on the order for any reason and at our sole discretion.
Order Confirmation
Our order confirmation to you is not an acceptance of your order, nor is it a confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason.
Proprietary Rights
All content included on or comprising the Site, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content"), is subject to copyright, trademark, patent or other proprietary rights. CCI Solutions owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content. You may use the Site and the Content only for noncommercial, personal use. You must retain all copyright, trademark and other proprietary notices contained in any Site material you use, and you may not modify or alter the material, copy or post the material on any network computer, or broadcast the material in any media.
Unless we separately give you permission, you may not copy, scrape, frame, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from, or in any way exploit any of the Content, in whole or in part, or encourage, solicit or assist others to do so.
The logos and other trademarks on the Site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by CCI Solutions and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.
Reviews, Comments, Communications, and Other User-Generated Content
You may interact with the Site and CCI Solutions in numerous ways, including reviews, ratings, email communication, and connecting with an expert through the Site. You hereby grant CCI Solutions a perpetual, irrevocable, royalty-free, transferable right and license to use, modify, reproduce, transmit, publish, display, delete, and distribute any information (except order information sent by email or phone) or materials you send to us throughout the world in any media. You also grant us the right to use the name you use when you submit content to us, in connection with that content. By submitting content, you hereby release CCI Solutions and its agents and employees from any claims that use of the content violates any of your rights and you understand that you will not be entitled to any compensation for any use of your content.
Disclaimers and Limitation of Liability
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY CCI SOLUTIONS ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND IN THESE TERMS OF USE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. WE DO NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OR OUR SERVERS OR ELECTRONIC COMMUNICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
CCI SOLUTIONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND— INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGE ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION?ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. THIS LIMITATION OF LIABILITY INCLUDES, WITHOUT LIMITATION, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY A USER ON ANY INFORMATION OBTAINED FROM CCI SOLUTIONS, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO INFORMATION, DATA, RECORDS, PROGRAMS OR SERVICES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Indemnification
You agree to defend, indemnify and hold harmless CCI Solutions, its independent contractors, service providers and consultants, and their respective directors, officers, employees, agents, parents, subsidiaries, and other affiliates, from and against any claims, suits, damages, costs, liabilities, penalties, and expenses (including, but not limited to, reasonable attorneys? fees) arising out of or related to (a) your use of the Site; (b) any content you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of any third party; or (e) your conduct in connection with the Site. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which event you will cooperate in asserting any available defenses.
Links to Third-Party Websites
The Site may contain links to other sites operated by third parties ("Third-Party Site(s)"). These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose. CCI Solutions does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content, products, or services. A link to a Third-Party Site on the CCI Solutions Site does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Site. The terms of use of any Third-Party Site may differ substantially from the Terms of Use. Please review the conditions of use for all Third-Party Sites for more information about the terms and conditions that apply to your use of Third-Party Sites.
Intended for Users Age 13 or Older
We provide the Site for use by individuals 13 years of age and older. If you are under the age of 13, you may use the Site only with the assistance of a parent or guardian.
Notification of Copyright Infringement under the Digital Millennium Copyright Act (DMCA)
If you believe any material available on the Site infringes a copyright you own or control, you may file a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Designated Agent the following information in writing (pursuant to 17 U.S.C. 512(c)(3)):
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, your email address;
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Our Designated Agent for notice of claims of copyright infringement can be reached as follows:
Rick Schnabel - rschnabel@ccisolutions.com
Please note that this procedure is exclusively for notifying us that your copyrighted material has been infringed.
Applicable Law / Exclusive Jurisdiction
Any claim relating to the Site and/or products and services we offer shall be governed by the laws of the State of Washington without regard to any conflicts-of-laws provisions. The federal and state courts in the State of Washington shall have exclusive jurisdiction to adjudicate any dispute arising out of use of this, or in any way relating to this Site and/or products or services we offer. By using this Site and/or products or services we offer you expressly consent to: (i) the personal jurisdiction and venue of the courts of Washington and (ii) service of process being effected upon you by registered mail or electronic communication if we do not have a postal address for you.
Notice to California Residents
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information:
The provider of the Site is CCI Solutions LLC, 1247 85th Avenue SE, Olympia, WA 98501, Seattle WA 98134.
To file a complaint regarding the Site or to receive further information regarding use of the Site, send a letter to the above address or use the contact information below.
Questions
If you have any questions about our Terms of Use, please contact us at:
CCI SolutionsP.O. Box 481Olympia, WA 98507Toll Free (Outside WA): (800) 426-8664Local (WA): (360) 943-5378E-Mail: info@ccisolutions.comFax Numbers:Toll Free FAX: (800) 399-8273Local FAX: (360) 754-1566